Privacy Policy
Last updated: April 2026 · Bhaggo Casino
1. Data We Collect
We collect: registration information (name, email, phone number, date of birth), payment information (processed by certified payment providers — we don't store card numbers or mobile banking PINs), gameplay data (game history, sessions, win/loss records), device and browser information for security purposes, and communications with our support team.
2. How We Use Your Data
Your data is used for: account management and player support, processing deposits and withdrawals, verifying identity (KYC compliance), personalising bonus offers, detecting fraud and preventing money laundering, complying with regulatory requirements, and sending promotional communications (with your consent).
3. Data Security
All data transmission uses SSL 256-bit encryption. Passwords are stored as secure hashes — we never see your actual password. Payment details are processed by PCI-DSS compliant payment processors. Your bKash PIN and Nagad PIN are never transmitted to or stored by us. Access to personal data is restricted to authorised staff only.
4. Data Sharing
We do not sell your personal data. We share data only with: payment processors (for transaction processing), identity verification providers (for KYC), regulatory authorities (when legally required), and fraud prevention services. All third parties are contractually bound to protect your data.
5. Your Rights
You have the right to: access the personal data we hold about you, request correction of inaccurate data, request deletion of your data (subject to regulatory retention requirements), opt out of marketing communications, and request data portability. Submit requests to our support team.
6. Cookies
We use cookies for: session management (keeping you logged in), analytics (understanding how players use our platform, using anonymised data), preference storage (your game and language preferences), and security (detecting suspicious login patterns). You can manage cookie preferences in your browser settings.
7. Contact
For privacy-related questions or data requests, contact our Data Protection Officer at [email protected]. Response within 5 business days. This policy was last updated in 2026.